Case Study: Navigo achieves 400% customer growth and launches HROnboard with Accelo

How One Integrated System helped Navigo/HROnboard Triple its Business

Navigo is a Melbourne-based HR technology consultancy that, after six years in business, found its growth stunted by fragmented tools and manual processes. The team was juggling Google calendars, Harvest, Zendesk and a heavily customized SugarCRM to manage around 30 concurrent projects, which wasted time, obscured client history and limited visibility into profitability.

By migrating to Accelo, Navigo centralized communications, time tracking and project management, unlocking efficiency and visibility across the business. The change allowed them to double customer engagements, grow their customer base by 400%, increase profitability and even launch a new product and revenue stream—HROnboard, an employee onboarding platform.

Navigon

Peter Forbes

Managing Director