Case Study: LeapIT doubles in size and increases turnover 50% with Accelo

How LeapIT Doubled in Two Years and Increased Ticket Turnover by 50%

LeapIT is a Worcestershire-based IT service provider founded by Stuart Watson that supports over 250 businesses. As the company grew, leadership struggled to scale operations: they lacked time-tracking, were losing billable hours to unpaid work, had slow invoicing processes and were overwhelmed running day-to-day tasks instead of growing the business.

By deploying Accelo to automate workflows, track time and manage prepaid retainers, LeapIT streamlined billing, eliminated free work and sped up payments. In two years the business doubled in size, increased turnover by 50%, raised 3,882 tickets and managed 585 projects in 12 months, while net profit improved by 14%.

LeapIT

Stuart Watson

Managing Director