Case Study: BlueBolt Solutions achieves 60% revenue growth and saves 40+ admin hours/month with Accelo

How Automation Saved BlueBolt Solutions Over 40 Hours Every Week

BlueBolt Solutions is a Chicago-based interactive agency offering web, mobile, security and search services, but despite its technical expertise the firm was bogged down by fragmentation—five or six different systems (CRM, spreadsheets, SharePoint, MS Project, QuickBooks, separate time and quoting tools) and manual invoicing. That inefficiency cost time and revenue—so much so that they had hired a person just to collect timesheets and move entries between systems.

By implementing Accelo they centralized and automated their service operations—automatic time capture and invoicing, custom workflows and retainers, a client portal, and automated support routing—freeing staff for higher-value work. The change boosted revenue by 60%, raised productivity 25% (with billable hours per person up 15%), doubled their team and client base, and saved the company more than 40 hours of administrative work each month.

BlueBolt

Jason Lichon

Chief Solutions Officer