Case Study: DesignWorks Group achieves greater efficiency and 30% more capacity with Accelo

Accomplished Agency Endures by Breaking Paper-Based Habits

DesignWorks Group, a full-service marketing agency in Wichita Falls, Texas, struggled for decades with paper files and disconnected, manual workflows that made it hard to manage projects, tickets, retainers, and promotional product orders across teams. The agency needed a single system that could replace manila folders and bring continuity to its growing operations, and turned to Accelo for help.

Accelo implemented a centralized platform using Sales, Projects, Tickets, and Retainers, supported by Accelo Professional Services training and Q&A sessions to ease the transition from paper-based processes. With Accelo, DesignWorks Group saved thousands of dollars per year in paper costs, increased capacity by 30%, and gained real-time visibility that helped improve pricing decisions and keep the business thriving during COVID-19.

DesignWorks Group

Logan Draper

Digital Marketing Director