Case Study: Venuity Healthcare achieves reduced shipping errors and increased customer satisfaction with AccellosOne vShip from Accellos

Using AccellosOne vShip, Venuity Health Care Beats Economic Downturn by Decreasing Man-Hours and Maintaining Prices

Venuity Healthcare, a fast-growing supplier of discounted medical supplies and equipment, needed a shipping application that would integrate with its Microsoft Dynamics GP upgrade and help reduce shipping errors, verify shipping details, and improve customer satisfaction. As order volume grew more than 200%, the company also needed a solution that was easy to learn and would not create a steep training curve for staff.

Accellos implemented AccellosOne vShip, modifying it in about a month to fit Venuity Healthcare’s patented case-pack tracking process and integrate tightly with Microsoft Dynamics GP. The result was dramatically reduced manual work, fewer shipping mistakes, and faster outbound processing; Venuity reported service failures dropped sharply and said it would have required 10–15 times more man-hours without Accellos.

Venuity Healthcare

Herb Toms

President