Case Study: Confederation Freezers achieves higher customer service and greater operational efficiency with Accellos HighJump 3PL and e-Vista

Confederation Freezers - Customer Case Study

Confederation Freezers, a full-service public refrigerated warehouse serving logistics customers across North America, needed better visibility across locations and less time spent by customer service staff tracking orders. The company had been using Accellos’ HighJump 3PL platform and looked to improve customer service while supporting growing client demands.

Accellos helped Confederation Freezers upgrade to HighJump 3PL with the e-Vista web-enabled visibility tool, giving customers online access to orders, inventory, and order/receipt status. The result was higher customer service ratings, along with less document preparation, saving time and money for both Confederation Freezers and its clients.

Confederation Freezers

Ms. Lyn Miles

Corporate Office Manager