Case Study: Newport-St. Paul Cold Storage achieves 99.999% accuracy and major cost savings with Accellos

3PL Warehousing Provider Cures Growing Pains with AccellosOne Enterprise 3PL

Newport-St. Paul Cold Storage, a growing 3PL provider of refrigerated, freezer, and dry storage, needed a more flexible warehouse management system to replace its 20-year-old legacy platform and support rising volume and more complex customer requirements. The company turned to Accellos and its AccellosOne Enterprise 3PL solution to reduce manual paperwork, improve inventory control, and streamline RF and EDI-driven operations.

Accellos implemented an automated workflow for receiving, putaway, picking, shipping, and billing, with customer self-service through AccellosOne eVista and monitoring via d’Amigo alerts. The results were significant: order accuracy reached 99.999%, customer support costs fell by 90%, labor costs were reduced by 25%, and productivity improved with orders per day rising from 65 to 98 and lines per order from 130 to 508.

Newport - St. Paul Cold Storage

Randy Lewis

Director of Operations