Case Study: LL Flooring achieves personalized customer engagement with Accelerize 360

LL Flooring implements Salesforce in 60 days with Accelerize 360

LL Flooring, a large retail and e-commerce flooring company, sought to deepen customer connections following a rebranding. Their challenge was to implement and leverage Salesforce Marketing Cloud's Personalization and Customer Data Platform quickly, with a tight 60-day timeline, to gain a unified customer view for personalized marketing across channels. They engaged the vendor Accelerize 360 for this implementation.

Accelerize 360 efficiently set up the required Salesforce systems, building targeted customer journeys for cart, browse, and category abandonment, price drop alerts, and replenishment. The solution enabled LL Flooring to run optimized, behavior-based retargeting campaigns. Thanks to Accelerize 360's expertise, LL Flooring is now positioned to reach prospects with personalized, timely suggestions that effectively convert them into customers.

LL Flooring