Case Study: a New Jersey real estate business streamlines HR operations with Acceler8 GLOBAL

New Jersey Real Estate Business supports 75 people with Acceler8 GLOBAL

Acceler8 GLOBAL provided HR support services for a New Jersey real estate business. The customer's challenge was that its HR function had never been a dedicated role, handled by an overstretched office manager and owner. This became a significant problem as the company grew to 75 people, which included both W-2 employees and independent contractors. Processes for these two distinct groups were not documented, and four key HR areas—onboarding, benefits, records, and recruitment—lacked dedicated ownership, causing them to fall behind during busy periods.

The solution from Acceler8 GLOBAL involved employing one HR support specialist through an employer-of-record model to take ownership of the four core HR functions. They documented all processes and applied them correctly based on worker classification, while any tasks requiring a physical presence in the U.S., such as I-9 document inspection, remained with the client. As a result, the real estate business now has its entire HR function for 75 people supported by one properly scoped role, with all processes documented and responsibilities clearly owned.