Case Study: Striking Distance Studios cuts crash resolution time with AccelByte ADT MCP Server

Striking Distance Studios cuts crash resolution time from 2 hours to 20 minutes with AccelByte

Striking Distance Studios (SDS) faced a significant challenge in managing the constant influx of game crashes, a common issue in large-scale development. Their existing process was slow and manual; resolving a single crash consumed at least two hours of engineering time for triage and investigation, causing minor issues to accumulate into a substantial backlog of technical debt. This inefficiency also constrained their QA team, which could capture crashes but had no path to initiating fixes without an engineer.

AccelByte implemented its Development Toolkit (ADT) with an MCP server to provide SDS's existing AI in JetBrains Rider with structured, real-time crash context. This integration automated the analysis and diagnosis, allowing the AI to quickly identify root causes and propose specific code fixes. The solution slashed crash resolution time from over two hours to just twenty minutes, enabling QA to route fixes without engineer intervention and clear the backlog of low-priority issues. AccelByte's tools empowered the team to handle five crashes in less than two hours, a task that previously consumed an entire workday.

Striking Distance Studios