Case Study: Grenoble Management School and Chamber of Commerce achieves reliable WAN, Wi‑Fi and application performance with Accedian Networks' Performance Vision

Grenoble Management School and Chamber of Commerce - Customer Case Study

Grenoble Management School and the Grenoble Chamber of Commerce, which share two datacenters and support thousands of students and staff, faced service‑quality problems after a WAN operator change, widespread Wi‑Fi instability for large numbers of simultaneous connections, and a lack of objective end‑user performance metrics for critical database and CRM applications.

They deployed Performance Vision probes for neutral, continuous measurement and troubleshooting: capacity‑planning during DoubleTake replication, diagnosing Wi‑Fi disconnections, baselineing application response times, and pinpointing remote‑site congestion. The tool validated bandwidth use and configurations, guided partner fixes, enabled a cost‑free server relocation to resolve WAN issues, produced clear KPIs for decision‑making, and quickly proved its ROI—now used across sites with plans for virtual probes.

Grenoble Management School and Chamber of Commerce

Emmanuel Pieux

Network Manager