Case Study: Citadelle Regional Hospital Center achieves €2.18M annual savings with Accedian Networks' SkyLIGHT PVX

Citadelle Regional Hospital Center - Customer Case Study

Citadelle Regional Hospital Center (CRHC) in Liège, Belgium, is a major healthcare provider with more than 3,600 employees, over 1,000 beds across multiple sites, and 200+ active applications running from three data centers. CRHC needed to maintain fast, reliable application and network performance—particularly for EMRs and inventory systems—to protect clinical productivity, reduce downtime, and demonstrate a clear return on investment.

CRHC implemented Accedian’s SkyLIGHT PVX for unified network and application performance monitoring, gaining end-to-end visibility into network, server and database/SQL transactions. This cut resolution times dramatically (EMR issues from ~15 days to ~2 hours; inventory degradations from ~15 days to ~2 days), enabled proactive fixes and faster launches, and delivered roughly €2.18 million in annual savings (total ROI €2,175,500).

Citadelle Regional Hospital Center

Marc Thonard

Infrastructure Manager