Case Study: BSO achieves automated global low-latency network performance assurance with Accedian Networks' SkyLIGHT

BSO Deploys Advanced Network Performance Testing and Monitoring for Its Global, Low-Latency Network Using Accedian Solution

BSO is a global market-leading Ethernet, cloud, and hosting provider delivering high‑capacity, low‑latency connectivity across 20 countries and 91 data centers. As demand for pre‑sale and activation testing rose from about 30% to over 70% of projects, BSO faced a scalability challenge: RFC2544 service activation tests required engineers at both ends of a circuit, driving up cost and slowing customer onboarding. The company needed automated, end‑to‑end assurance to preserve its premium customer experience and prove circuits were fit for purpose.

BSO selected Accedian’s SkyLIGHT performance monitoring platform to automate remote SAT testing and continuous performance visibility. SkyLIGHT enables end‑to‑end Ethernet testing with virtual and small‑form modules (eliminating truck rolls), verifies speed, packet loss, latency and jitter, and provides real‑time capacity and usage insights. The deployment cut testing costs, made RFC results a standard deliverable, improved client satisfaction, and BSO is expanding SkyLIGHT coverage across its core network.

BSO

Tony Jones

Global Network Services Director