Case Study: The Protocall Group streamlines financial reporting and ERP integration with ACC Software Solutions

The Protocall Group streamlines weekly AP processing with ACC Software Solutions

The Protocall Group, a family-owned recruitment and staffing firm, faced challenges with its outdated accounting software. Its processes were manual and disconnected, requiring accounts payable to be processed separately for each of its four companies and financial statements to be built in Excel. Seeking to upgrade its financial reporting, streamline operations, and integrate its software applications, the company turned to vendor ACC Software Solutions for a new system.

ACC Software Solutions implemented a customized accounting system that integrated the customer's various divisions. The solution automated processes, leading to immediate improvements such as processing all accounts payable once per week and enabling robust financial reporting by branch or company. ACC provided comprehensive support including a pilot program, role-specific training, and onsite assistance during the go-live period. The Protocall Group reported that the new system met all requirements, provided top-notch customer service, and stayed within budget.

The Protocall Group