Case Study: Lazer Spot improves on-time shipping from 40% to 80% with Acadia Software

Lazer Spot improves on-time shipping from 40% to 80% with Acadia

Lazer Spot, a warehousing and distribution company, faced a significant challenge with its paper-based system for managing Standard Operating Procedures (SOPs). This arduous process, which took 614 hours to distribute SOPs, resulted in poor compliance, unreliable on-time shipping rates of 40%, and a lack of visibility into employee training and performance. They partnered with Acadia to digitize their procedures and gain actionable insights.

By implementing Acadia's digital SOP management and distribution platform, Lazer Spot was able to deliver new and updated procedures to employees with a few clicks. The solution provided managers with tools to audit for compliance and offer targeted training. As a result, Acadia helped Lazer Spot dramatically improve its outbound shipping times from 40% to 80% on time, reduce process change training time by 90%, and achieve a 74% increase in fully trained employees.

Lazer Spot