Case Study: YouScan certifies 600+ experts and speeds onboarding with AcademyOcean

YouScan - Customer Case Study

The customer, YouScan, a provider of visual social media analytics tools, needed to effectively train and certify a large number of users from its corporate clients. Their challenge was to scale product education, speed up client onboarding, and reduce the routine workload on their Customer Success and Support teams. They chose to address this by implementing an academy using AcademyOcean.

Using the AcademyOcean platform, YouScan created structured, self-paced training courses with a built-in certification module. This solution allowed them to efficiently certify over 600 experts. The results included faster product adoption for clients and a significant reduction in routine support requests, freeing up teams to handle more complex inquiries. AcademyOcean provided the scalable framework that made this achievement possible.

YouScan

Katerina

VP of Customer Success