Case Study: Holyoke Community College improves scholarship management and donor stewardship with AcademicWorks

Holyoke Community College - Customer Case Study

Holyoke Community College, a Massachusetts community college with 6,800 students, faced challenges managing scholarships and donor stewardship, including too few scholarship applications, time-consuming mailed award letters, and difficult offline report creation. Before using AcademicWorks, the college had to mail over 200 letters each year and manually compile donor information from multiple systems.

By implementing AcademicWorks and later AcademicWorks Engage, Holyoke Community College created a single scholarship website, increased applications to record levels, and moved student award notifications and thank-you letters online, resulting in 100% return of thank-you letters. AcademicWorks Engage also gave donors quarterly online access to fund performance and student impact data, reduced staff workload, integrated with Raiser’s Edge NXT, and still allowed printed reports for donors who preferred mail.

Holyoke Community College