Case Study: When I Work streamlines remote onboarding with Absorb LMS

When I Work saves over $32,000 and speeds onboarding with Absorb LMS

When I Work, a Minneapolis-based technology company specializing in scheduling and workforce management software, faced the challenge of training its customer-facing employees quickly and effectively after shifting to a remote-first model. Their traditional methods were inefficient, so they turned to Absorb LMS and Absorb Create for a smarter solution.

By implementing Absorb LMS, When I Work created efficient self-serve onboarding workflows that reduced training time. The solution saved over $32,000 in ramp-up costs for their Customer Care team, enhanced training consistency to strengthen the company brand voice, and improved scalability for remote training across departments. Absorb LMS enabled the company to keep employees customer-focused while easily managing product updates.

When I Work