Case Study: Upskills achieves engaging, accessible online learning and digital confidence with Absorb LMS

Making online learning engaging and accessible fosters digital equity for Upskills

Upskills is an award-winning New Zealand workplace training provider that helps operational workers build skills and progress to leadership. When COVID-19 forced a rapid shift from face-to-face training to online delivery, Upskills needed a scalable, mobile-accessible LMS that preserved its experiential, highly engaging approach, streamlined enrollment, supported learners with limited digital skills, and enabled content export and KPI tracking.

Upskills selected Absorb LMS and deployed features including Absorb Create, Enrollment Keys, and Reporting & Analytics. The platform lets Upskills publish interactive pre- and post-class modules, simplify enrollment with QR keys, reduce administrator workload, track engagement against KPIs, and export SCORM content for learning sustainability — all while building learners’ digital confidence and setting the stage to scale enrollment and content.

Upskills

Sarah Balfour

Co-founder