Case Study: LeaderQuest achieves cost savings and improved user experience with Absorb LMS

How the Absorb LMS App for Salesforce Helped LeaderQuest Cut Costs & Improve User Experience

LeaderQuest, an IT career training provider, faced an LMS that lacked essential features (notably a learner portal), came with expensive upgrade paywalls, and offered limited CRM integration—creating higher costs and friction in lead management and course enrollment. They needed a cost-effective, user-friendly platform that would integrate with Salesforce and provide better learner and admin experiences.

LeaderQuest adopted Absorb LMS and early access to the Absorb LMS App for Salesforce, adding customized learner and admin portals, 24/7 support, and ongoing feature development. The integration enables browsing catalogs, enrolling learners, and deploying training directly from Salesforce, improving lead capture and enrollment efficiency, reducing reliance on third-party tools, and delivering more functionality at a fraction of the previous cost.

LeaderQuest

Don Taylor

Consultant