Case Study: Home Technology SME achieves successful channel partner training and Salesforce integration with Absorb LMS

Ensuring the Success of Your Channel Partners with Absorb LMS

A home‑technology SME needed a better way to train and engage external channel partners. Key challenges included integrating partner learning activity with Salesforce, importing historical LMS data, delivering targeted content and messaging to different partner groups, and acknowledging and rewarding the best‑trained partners through contests.

Our sales and customer‑success teams coordinated a smooth migration to Absorb LMS. Course completions are passed into Salesforce for clear visibility, historical learner/course data was migrated via provided import templates, and Department/Group features plus Absorb Engage enabled targeted content, branding, promotions and contest-driven recognition. The result was a seamless transition, improved tracking of partner training, personalized partner experiences and a practical way to identify and reward top performers.