Case Study: COLA achieves $60,000 cost savings and increased sales with Absorb LMS

COLA - Customer Case Study

COLA, a physician-directed organization and the U.S.’s largest private accreditor of medical laboratories, needed to modernize its e‑learning delivery. Its legacy learning system created cost and vendor dependencies, limited who could update course materials, and contributed to customer‑service issues that hampered the organization’s education and accreditation efforts.

By moving to Absorb LMS and hosting the platform internally, COLA reduced platform costs, removed external hardware and vendor dependencies, and enabled multiple staff to update materials. The change eliminated paid certificate-printing services, cut customer complaints by 50%, delivered roughly $60,000 in savings to date, drove a measurable increase in educational sales, and earned COLA a Brandon Hall Silver Excellence in Learning award.

COLA