Case Study: BeyondTrust scales to 16,000+ learners and cuts manual processing by 60% with Absorb LMS

BeyondTrust Scales While Cutting Inefficiencies 60% with Absorb LMS

BeyondTrust, a leader in privileged access management serving 20,000 customers including half of the Fortune 100, needed a scalable, intuitive LMS to train internal and external learners globally. With a small team, multilingual audiences and a goal to grow training without adding headcount, they required automation, CRM integration, SSO and custom branding to support thousands of learners and drive course sales.

They adopted Absorb LMS, using automated enrollment keys, APIs and self‑service features to empower external administrators and learners. The platform reduced manual processing by 60%, enabled growth from 100 to over 16,000 learners in about six years, earned a 4.5/5 convenience rating from external learners, and helped boost product understanding and sales—all while scaling without additional staff.

BeyondTrust

Sandra Hanna

Senior Director of Global Education Services