Case Study: ATI Physical Therapy achieves 100% compliance and revenue growth with Absorb LMS

ATI Physical Therapy ensures patient safety and revenue growth with streamlined credentialing on Absorb LMS

ATI Physical Therapy, a healthcare and rehabilitation provider with 850 locations, needed a scalable way to verify dry-needling credentials across a complex, multistate network. Using Absorb LMS and Absorb Create, the company set out to eliminate manual delays, ensure only qualified therapists could schedule and bill for services, and strengthen patient safety and financial integrity.

Absorb LMS helped ATI build an automated, tiered credentialing pipeline with certificate uploads, quizzes, video submissions, digital badging, and API/webhook integrations tied directly to scheduling access. The result was 100% training compliance, elimination of uncredentialed scheduling, six consecutive months with zero adverse events, and a 7.7% increase in net patient revenue.

ATI Physical Therapy

Thomas Denninger

VP of Clinical Development