Case Study: Fresh & Save achieves faster onboarding and stronger compliance with Absorb LMS

Aussie-owned supermarket chain Fresh & Save turns to Absorb to power custom learning platform for faster onboarding and compliance

Fresh & Save, an Australian grocery retailer, was growing quickly across multiple states, but its training was fragmented, manual, and inconsistent. The company needed a scalable way to improve employee onboarding, compliance, and frontline training while creating a more engaging learning experience for its high-turnover workforce, and turned to Absorb LMS and its related tools to help solve the problem.

Absorb LMS helped Fresh & Save launch a branded digital learning ecosystem, Ducky Dux Learning, using Absorb LMS, Absorb Analyze, Absorb Create, and Absorb Amplify. The new platform improved onboarding confidence to 92%, drove an overall satisfaction score of 8.82, achieved 81% completion company-wide within six weeks, and delivered 100% compliance course completion for a key team in the first week, while also reducing admin work and improving tracking accuracy.

Fresh & Save

Lisa Osborne

Head of Learning & Development