Case Study: CDM Smith achieves scalable, data-driven mentorship and improved retention with Absorb LMS

CDM Smith expands mentorship program with smart matching and scalable mentorship technology

CDM Smith, a full-service engineering and construction firm, wanted to expand its Career Compass mentoring program beyond one business unit and make access more equitable for its geographically dispersed workforce. Its manual mentor-mentee matching and limited tracking made it hard to scale, so CDM Smith turned to Absorb LMS’s Together Mentoring Software to support a more structured, data-driven approach.

Absorb LMS helped CDM Smith integrate algorithm-based matching, guided mentorship tools, and real-time analytics to modernize program management across the company. The result was doubled participation, 60% of the target population registering, a 5% higher retention rate, and $3.2 million in cost savings; mentees also reported stronger performance, with 34% receiving promotions compared with 13% of non-participants.

CDM Smith

Jason Beck

Manager of Learning Systems