Case Study: CAPTRUST achieves stronger learning adoption and reporting with Absorb LMS

CAPTRUST adopts Absorb to drive operational excellence and energize company culture

CAPTRUST, a financial services firm with 1,860 employees, struggled with low adoption and skepticism after two earlier learning platforms failed to provide a consistent, centralized training experience. The company needed a simpler way to deliver onboarding, compliance, and employee upskilling, and chose Absorb LMS to help restore trust in centralized learning.

Absorb LMS implemented a centralized learning hub for CAPTRUST, using Absorb Create, Absorb Analyze, and Absorb Engage to improve content delivery, dashboards, reporting, and learner interaction. The results included 99% logins in the first month, a 73% completion rate in month one, and 3.5 hours saved biweekly, while over 95 new colleagues were onboarded since go-live and company-wide engagement and reporting improved.

CAPTRUST

Leah Hickman

Human Resources Associate II