Case Study: UK-based Pharma Organization Company achieves instant data access with AbsolutData’s ASK NAVIK chatbot

UK-based Pharma Organization Company - Customer Case Study

UK-based Pharma Organization Company was already invested in analytics, with multiple data sources, Tableau dashboards, and a team of analysts, but business users still faced delays getting answers to routine questions. AbsolutData helped address this bottleneck with ASK NAVIK, an AI-enhanced chatbot powered by Natural Language Processing and Natural Language Generation to let non-technical users ask questions in plain language and get instant answers.

By integrating the chatbot with existing infrastructure, AbsolutData enabled users to retrieve sales, activity, and shipment insights on demand and helped guide them to the right dashboard without waiting on the data analysis team. The solution was implemented in just 15 weeks, delivering results in seconds instead of days and scaling the company’s BI investments.