Case Study: Leading CPG Service Provider achieves instant insights with AbsolutData’s ASK NAVIK

Leading CPG Service Provider - Customer Case Study

AbsolutData worked with Leading CPG Service Provider, a major Middle East-based CPG conglomerate, to solve a growing knowledge-access challenge. The company had large volumes of market research and business reports spread across PowerPoint, PDF, and Word files, making it slow and difficult for employees to find answers to simple questions.

AbsolutData implemented ASK NAVIK, an AI- and NLP-powered chatbot built on the IBM Watson-enhanced NAVIK AI Platform, to let users ask questions in plain language and receive instant, data-backed answers with source information. The solution also provided mobile access and shareable, presentation-ready outputs, helping the client cut costs, reduce insight-search time to near real time, improve productivity, and search across all reports more quickly and thoroughly.