Case Study: Newfront delivers personalized leave management for clients with AbsenceSoft

Newfront Delivers Personalized Leave Management for Clients with Growing, Distributed Workforces

Newfront, a rapidly growing retail insurance brokerage, sought to provide leave administration services for its clients but struggled with a manual, spreadsheet-driven process. This was especially challenging given the complexity of complying with various state leave laws, a difficulty exacerbated by their clients' increasingly distributed remote workforces. They needed a dedicated system to manage this complexity and maintain high-quality service, leading them to partner with AbsenceSoft.

By implementing AbsenceSoft's platform, Newfront gained a solution tailored for third-party administrators. The system provided client-specific dashboards, powerful automation, and customizable workflows. This allowed Newfront to onboard new clients in just one week instead of 5-6 weeks, giving them a significant competitive edge. AbsenceSoft also empowered them to offer a more personalized and efficient leave management experience, with plans to further modernize their service through an employee self-service portal.

Newfront

Marina Galatro

Executive HR Consultant