Case Study: OneDigital saves $500K+ in staffing costs with AbsenceSoft

How OneDigital Saved $500K+ in Staffing Costs Through Automation with AbsenceSoft

OneDigital, a national leader in insurance and HR consulting, faced a significant challenge in scaling its leave of absence practice. Their previous systems and manual processes were ill-equipped to handle the complexity of managing over 100,000 covered lives and the specific policy needs of a diverse client base. This lack of a flexible, unified platform hindered their growth and threatened their high standard of customer service, leading them to seek a solution from AbsenceSoft.

By implementing AbsenceSoft's leave management platform, OneDigital gained the customization and agility it needed. The solution enabled them to standardize workflows, automate processes, and offer a tailored experience for each client. As a result, OneDigital saved over $500,000 in staffing costs by saving 6.5 years of working hours, grew its client base from 36 to over 200 employers, and reduced the time to process a leave request from an hour to just 10 minutes, all while maintaining its high-touch service.

OneDigital

Keith Falk

Managing Principal – HR Consulting