Case Study: Woodforest National Bank achieves streamlined BSA/AML case management with Abrigo's BAM+

Woodforest National Bank - Customer Case Study

Woodforest National Bank, experiencing rapid growth and high transaction volumes, needed to scale its 50-person BSA department while reducing manual work, improving oversight, and cutting through the “noise” of false positives. To meet these challenges they turned to Abrigo and its BAM+ platform.

Abrigo implemented the web-based BAM+ case management system to centralize alerts, monitor analyst progress, enable parallel workflows (one team preparing SARs while another handles escalations), and reduce false positives with better reporting. The result for Woodforest National Bank has been improved productivity, clearer compliance visibility and faster decision-making—backed by Abrigo’s ongoing support, training and proactive communications.

Woodforest National Bank

Evan Jezek

SAR Manager