Case Study: Community Bank of the Bay achieves rapid, compliant PPP processing with Abrigo’s SBA Lending Solution

Partnering with Abrigo, CDFI Community Bank of the Bay ‘Ready to Go’ for PPP

Community Bank of the Bay, California’s first depository CDFI based in Oakland, needed to quickly re-engage in the new round of Paycheck Protection Program (PPP) lending to help local businesses navigate changing eligibility and forgiveness rules and manage a high volume of applications. To prepare, the bank partnered with Abrigo and implemented the SBA Lending Solution by Abrigo to streamline intake and compliance ahead of the PPP reopening.

Abrigo’s SBA Lending Solution automated underwriting, kept regulatory updates current, ported existing client data into applications, and enabled SBA reporting, letting Community Bank of the Bay process applications faster and with fewer errors. The bank had already helped secure 390 PPP loans totaling about $81 million in earlier rounds, and Abrigo customers have processed 137,000 new-loan applications (nearly $12 billion) and 335,000 forgiveness applications (about $39 billion), demonstrating the measurable impact of Abrigo’s platform.

Community Bank of the Bay

William S. Keller

President & Chief Executive