Case Study: Old National Bank increases loan review efficiency with Abrigo Loan Review Assistant

Old National Bank boosts loan review efficiency by 31% with Abrigo

Old National Bank, a bank with $73 billion in assets, faced a challenge in scaling its commercial loan review process to keep pace with its growth. The increasing volume and complexity of loans put pressure on its team to maintain consistency, quality, and regulatory readiness with existing resources. To address this, the bank turned to Abrigo and its AI-powered Loan Review Assistant product.

By implementing Abrigo's solution, Old National Bank integrated AI into its workflow to automate document analysis and summarization. This allowed reviewers to validate AI-generated content as a starting point, maintaining human accountability. The results were significant, with the bank achieving an average 31% increase in reviewer efficiency and gaining nearly two work weeks of capacity each month. Abrigo's platform enabled the analysis of over 4,300 pages of documentation monthly, directly supporting the review of billions in credit exposure.

Old National Bank