Case Study: MidCountry Bank achieves fewer false positives and improved alert-to-case ratio with Abrigo's BAM+

MidCountry Bank Slashes False Positives, Improves Alert-to-Case Ratio with BAM+

MidCountry Bank, an $800 million regional bank in Minnesota, was overwhelmed by thousands of low-quality, duplicative alerts from its prior FinCrime monitoring provider. To reduce false positives and improve BSA/AML efficiency, MidCountry Bank switched to Abrigo’s BAM+ transaction monitoring and compliance suite.

Abrigo implemented BAM+ (with Abrigo’s Due Diligence Manager) to deliver transparent, customizable scenario logic, streamlined case management, and direct CTR/SAR batching to FinCEN. The bank cut alerts from thousands a month to hundreds, raised its alert-to-case ratio from under 1% to about 6–8% with a higher share progressing to SARs, reported faster EDD/CDD workflows and favorable audit/exam feedback, and increased front-line staff engagement.

MidCountry Bank

Pam Carl

Chief Risk Officer