Case Study: Evans Bank achieves 4x alert handling with the same staff with Abrigo's BAM+

How Evans Bank Manages 4x the Alerts with the Same Number of Staff Using BAM+

Evans Bank, a $1.4 billion community bank, faced rapidly increasing BSA workload as it grew organically and through acquisitions. To scale without adding extensive staff, Evans Bank chose Abrigo’s BAM solution and upgraded to BAM+ in 2018 because it could integrate with their homegrown core and be customized to their needs.

By implementing Abrigo’s BAM+, Evans Bank’s five-person BSA team now manages four times the number of alerts with the same headcount, quickly pinpointing specific transactions, spotting trends, and reducing investigation time. Abrigo’s BAM+ has delivered measurable efficiency gains, improved audit and regulator readiness, and helped the bank scale monitoring as it acquires new customers.

Evans Bank

Chris Nowak

Vp, Bsa Officer