Case Study: Construction Lending Services LLC achieves faster inspections and streamlined invoicing with Abrigo Construct (Abrigo)

How construction loan automation helps inspectors and banks

Construction Lending Services LLC, led by Michael Lackey, is a growing inspection firm serving most of the Carolinas and parts of Georgia that struggled with slow, manual PDF- and spreadsheet-based inspection workflows—printing forms, returning to the office to scan and email, and juggling disparate files. When local banks began adopting a smartphone-based construction loan automation platform, Lackey and his team partnered with Abrigo and adopted Abrigo Construct to modernize their process.

Abrigo implemented Abrigo Construct, an end-to-end construction origination, management, and administration platform that lets inspectors upload photos and documents from the job site, get automated notifications, and create invoices quickly. As a result, Construction Lending Services LLC completes 120–150 inspections per month, averages about 8 minutes on-site to upload inspection data, meets a two-business-day turnaround, reports saving multiple hours per day (eliminating roughly four hours of post-shift office work), and can invoice automated-bank work in about 30 minutes—driving faster draws and better bank relationships through Abrigo.