Case Study: Central Bank halves construction draw processing time with Abrigo's Construct

How Central Bank improved its construction loan process with Construct

Central Bank, a family‑owned institution with $1.8 billion in assets and 24 locations, was managing 223 construction loans in a $225 million portfolio but struggled with manual spreadsheets, time‑consuming inspections, and frequent data‑entry errors. To address this, the bank implemented Abrigo’s Construct solution to digitize draw requests, invoices, lien waivers, and on‑site inspector reporting.

Abrigo’s Construct provided a centralized dashboard, on‑site inspector entry of notes and photos, and customizable reporting, eliminating manual entry and broken spreadsheet formulas. As a result, Central Bank cut construction draw processing time in half, reduced errors and rework, and freed staff to focus on customers while improving organization and risk oversight.

Central Bank

Amanda Zinn

Commercial Associate