Case Study: Hendricks County Bank & Trust (HCBT) achieves faster, more efficient loan origination with Abrigo Community Lending

Hendricks County Bank & Trust puts customers first with Abrigo Community Lending

Hendricks County Bank and Trust (HCBT), a 116‑year‑old community bank in central Indiana, faced growing competition from national and regional banks and needed faster, more personalized lending to stand out. Colin Hinkle, HCBT’s credit analyst, chose Abrigo’s lending platform, Abrigo Community Lending, to streamline loan processing and improve relationship management.

Abrigo implemented Abrigo Community Lending at HCBT (June–November 2023), replacing manual workflows with an end‑to‑end loan origination system that auto‑imports bureau data, pulls core data, enforces completed workflows, and adds reporting for cross‑sell opportunities. The solution saved lenders hours per loan, reduced errors and audit risk, improved data trust and collaboration, and enabled cross‑training of staff—delivering faster, more consistent service and measurable operational efficiency for HCBT.

Hendricks County Bank and Trust (HCBT)

Colin Hinkle

Credit Analyst