Case Study: Cooperative Business Services improves lending efficiency and customer experience with Abrigo

Cooperative Business Services improves loan reporting at the lead and participant level with Abrigo

Cooperative Business Services (CBS), a credit union service organization (CUSO), needed adaptable lending software to fit its unique operational needs and budget. The challenge was finding a solution that could provide detailed reporting for its credit union clients and integrate with its existing Fiserv Premier core system. CBS selected the lending and credit software from vendor Abrigo for its flexibility and price point.

Abrigo implemented its software, which was configured to report at both the lead and participant level, a critical requirement for CBS. The solution streamlined the portfolio management process by enabling efficient communication and secure document uploads, reducing overhead and reporting expenses. According to CBS, Abrigo's product alignment and vision support their continued growth.

Cooperative Business Services (cbs)