Case Study: Central Bank streamlines construction loan processing with Abrigo Construct

Central Bank cuts construction draw processing time in half with Abrigo

Central Bank, a family-owned institution with $1.8 billion in assets, faced significant challenges in managing its $225 million construction loan portfolio. The manual process, reliant on spreadsheets, was tedious, time-consuming, and prone to human error, especially during the inspection and reporting phases. To address this, the bank turned to Abrigo and its product, Construct, seeking to automate and streamline its operations.

By implementing Abrigo's Construct software, Central Bank automated its draw requests, inspections, and reporting. The solution provided a centralized dashboard for all projects and allowed inspectors to log information directly onsite. As a result, the bank cut its construction draw processing time in half by eliminating manual entry and significantly reduced errors. This efficiency gave staff more time to focus on customer service and managing risk, driving further growth for the institution.

Central Bank