Case Study: Capital City Bank accelerates lending automation with Abrigo LOS

Capital City Bank automates 1,100+ PPP loans in 36 hours with Abrigo

Capital City Bank faced a critical challenge when its third-party provider could not support the second round of PPP lending, leaving the bank with just days to find a new solution. They turned to Abrigo, a vendor with whom they had a prior relationship, to implement Abrigo's PPP Solution to automate the highly manual process and avoid a major operational disruption.

Abrigo implemented its solution within 36 hours, quickly resolving errors and automating key processes to help the bank complete over 1,100 PPP loans totaling more than $50 million. This success propelled the bank's digital transformation, leading it to adopt the Abrigo Loan Origination System (LOS) to further streamline workflows. The Abrigo LOS provided greater efficiency, consistency, and reportability, with all of the bank's business loans now processed through the system.

Capital City Bank