Case Study: Bank of the Pacific achieves consistency and better reporting with Abrigo LOS

Bank of the Pacific boosts consistency and reporting with Abrigo LOS as assets grow 24%

Bank of the Pacific, a $1.2 billion bank, faced operational inconsistency and siloed processes following several mergers. Its commercial lending staff used different tools and workflows, making reporting difficult and regulatory compliance a challenge. To address this, the bank turned to Abrigo for its loan origination system (LOS).

Abrigo implemented its LOS in a phased approach, digitizing applications, automating credit analysis, and building standardized workflows. This provided a centralized platform that improved consistency, collaboration, and pipeline visibility for the bank. The solution enabled accurate executive reporting and the new ability to track key lending metrics. Since going live, Bank of the Pacific has also praised Abrigo's exceptional customer service and partnership.

Bank of the Pacific