Case Study: Webster Bank achieves faster reporting and stronger credit analytics with Abrigo's Sageworks

Analytical Firepower for Webster Bank’s Credit Team

Webster Bank, led by Chief Credit Officer Jason Soto, faced decentralized data and slow, manual credit reporting across multiple lines of business and hundreds of users. To centralize analytics, automate credit workflows and produce more meaningful, timely reports, Webster selected the Sageworks technology from Abrigo in June 2017 as the unified credit automation and reporting platform.

Abrigo delivered a phased Sageworks implementation with Webster-requested enhancements, line-of-business rollouts, intensive training and super‑user support, tracking adoption with KPIs such as workflows set up, approvals, covenants created and documents uploaded. The result: faster report turnaround, real-time control reports, stronger analytics and monitoring, and improved risk management and growth potential for Webster Bank.

Webster Bank

Jason Soto

Chief Credit Officer