Case Study: Amarillo National Bank improves loan review and risk management with Abrigo's DiCOM loan review software

Amarillo National Bank boosts loan review penetration 20% with Abrigo

Amarillo National Bank, a family-owned community bank with assets approaching $10 billion, faced challenges in loan review and risk management after a merger. Its existing database was prone to errors and crashes and could not support efficient collaboration across its multiple locations. To address these workflow inefficiencies and the increasing complexity of tracking loan activities, the bank turned to Abrigo for a solution using its DiCOM loan review software.

By implementing Abrigo's DiCOM software, the bank automated its previously manual data analysis and gained unprecedented access to crucial data. The solution provided flexible reporting and customized templates, allowing the team to efficiently identify risks. This resulted in a significant measurable improvement, with the bank's loan portfolio penetration average increasing from 48% to 68%, a 20% improvement that exceeded industry standards for a bank of its size.

Amarillo National Bank