Case Study: CommunityAmerica Credit Union achieves accounting accuracy and audit confidence with Abrigo Income Recognition

CommunityAmerica Credit Union ensures accounting accuracy and audit confidence with Abrigo’s Income Recognition Software

CommunityAmerica Credit Union, an $8.9 billion credit union serving more than 620,000 member-owners nationwide, needed a better way to handle growing income recognition and GAAP compliance demands as it rapidly expanded through mergers. Its accounting team had been relying on manual processes that became unsustainable at scale, especially when reconciling deferred fees and costs.

To address this, CommunityAmerica Credit Union implemented Abrigo Income Recognition software from Abrigo, integrating it directly with CECL instrument-level data. The solution streamlined reconciliations, improved reporting and audit trails, and reduced reconciliation time from about eight hours to just one or two. With Abrigo, the credit union also reported zero audit findings related to CECL or income recognition methodology, while gaining stronger controls and greater confidence in financial reporting.

CommunityAmerica Credit Union

Amy Doll

Accounting & Finance Services