Case Study: First County Bank cuts turnaround time by one-third with Abrigo LOS

First County Bank streamlines the credit lifecycle

First County Bank, a $2.3 billion community bank in Stamford, Connecticut, needed to move away from paper-based underwriting and disjointed manual workflows that slowed commercial lending and made data entry, reporting, and credit memo creation inefficient. The bank turned to Abrigo and its loan origination system (LOS) to create a more centralized, automated lending environment.

With Abrigo’s LOS, First County Bank added dynamic applications, workflow automation, tax return reading, credit memo automation, third-party integrations, and daily core system syncing to streamline the full credit lifecycle. The bank cut turnaround times by about one third, reduced manual work, improved collaboration and accountability, and eliminated past-due annual reviews from a portfolio management standpoint.

First County Bank