Case Study: Akron Children’s Hospital achieves 95% Abridge user retention with Abridge

95% Abridge user retention across 22 pediatric specialties

Akron Children’s Hospital, a nationally recognized pediatric healthcare delivery center, sought to reduce the documentation burden on its clinicians across 22 pediatric specialties. The hospital partnered with the vendor Abridge to address challenges related to clinician cognitive load and to help pediatricians increase their focus on patients and caregivers.

By implementing the Abridge platform, Akron Children’s Hospital achieved a 95% user retention rate. The solution drove significant results, including a 90% increase in undivided attention to patients, a 54% reduction in cognitive load, and a 45% reduction in burnout. The Abridge platform also delivered a return on investment by enabling more accurate medical coding.

Akron Children’s Hospital

Joel Davidson

Pediatrician