Case Study: Mesher Supply Company achieves modern online ordering and invoice payment with Above The Fray Design and Shopware

Mesher Supply Company phases in Shopware with Above The Fray Design in 4 discovery sessions

Mesher Supply Company, a long-established Oregon-based plumbing and mechanical supplies distributor, faced the challenge of modernizing its online presence. Their website lacked basic functionality and failed to serve customers who were requesting digital access to invoices and online payment options. The major complication was the need for any ecommerce solution to integrate with their existing, limited ERP system, DDI. They partnered with Above The Fray Design to find a phased approach that would not overwhelm their team or customers.

Above The Fray Design implemented a custom integration between the DDI ERP and the Shopware platform. The solution was rolled out in phases, starting with online invoice payments and a secure customer login. Subsequent phases added more efficient invoicing, sub-accounts, and advanced filtering. This phased approach by Above The Fray Design successfully brought Mesher's customer experience online, reducing manual work for their team and meeting their customers' modern expectations.

Mesher Supply Company