Case Study: Technologent achieves future-proof protection against advanced BEC and phishing with Abnormal AI

Technologent Implements a Future-Proof Solution for Advanced Email Security

Technologent, a women-owned global IT services provider serving Fortune 1000 clients, was struggling with sophisticated text-based phishing and business email compromise attacks that bypassed Office 365 native protections and two secure email gateways (SEGs). The small security team was spending excessive time on manual investigations and remediation for executive-targeted messages with no traditional indicators of compromise, so Technologent sought an API-based, AI-driven solution from Abnormal AI.

Abnormal AI was deployed to protect Microsoft 365 mailboxes with inbound email security, account takeover protection, automated remediation, and threat reporting. Within six months Abnormal AI prevented 4.2K+ advanced attacks, detected 77 high-risk vendor compromises, and reported zero missed attacks or false positives within 30 days—freeing Technologent’s security team from constant rule tuning, eliminating executive phishing incidents, and giving leadership clear visibility into their email threat landscape.

Technologent

Jon Mendoza

Chief Information Security Officer